ERP aftersales

Optimal management of spare part stocks

Keep your after sales service responsive and efficient with Fortee’s easy ERP system, which offers sophisticated management of spare part stocks. This feature ensures that necessary parts are always available, minimising downtime for your customers.

Our system allows you to track inventory levels, predict demand based on historical data, and automate reorder processes to maintain optimal stock levels. By efficiently managing spare parts, you enhance service reliability and customer satisfaction, keeping your business ahead of the competition.

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Streamline service with proactive intervention management

Elevate your customer service with Fortee's proactive intervention management tool. This feature of our simple ERP system enables you to manage, schedule, and track all service interventions effectively.

From routine maintenance to emergency repairs, our system helps you assign the right personnel, prepare the necessary resources, and follow up to ensure service excellence. With detailed reports and real-time updates, you can monitor intervention outcomes and continuously improve your service processes to meet customer needs effectively.

warehouse using spreadsheets and paper

Empowering small businesses with an easy ERP

ERP programs are more than just software; they are the driving force behind your manufacturing business. For information technology businesses like you, the advantages are significant.

Enhance responsiveness with advanced call logging

Our ERP tool enhances after sales support with advanced call logging capabilities. This feature allows your service team to record customer interactions comprehensively, ensuring that every detail is captured and accessible for future reference.

Effective call logging helps in building a thorough understanding of customer issues, enabling quick resolution and improving overall customer experience. Our system also facilitates the analysis of call patterns to identify common issues and training needs, promoting a proactive approach to customer service and support.

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Discover the magic of Fortee 

If you're a small manufacturer looking for your first ERP, why not give Fortee a try? You could be up and running in just 40 days.